Privacy Policy

Effective Date: 2 September 2026

Website: Sipdora Online

Email: info@sipdora.online

Phone: 0770153568

Sipdora Online respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, learning platform, teacher services, course features, payment features, referral features, and related services.

We aim to handle personal data responsibly and in line with applicable Sri Lankan data protection laws, including the Personal Data Protection Act, No. 9 of 2022, as amended where applicable.

1. Information We Collect

We may collect the following information:

  • Name, email address, phone number, and account details
  • Student or teacher profile information
  • Course enrolment details, learning progress, quiz results, assignments, and certificates
  • Teacher registration details, course content, profile details, and subscription plan information
  • Payment and billing-related information
  • Referral codes, referral links, referral activity, commissions, and withdrawal details
  • Bank details submitted for referral withdrawals
  • Messages, support requests, reviews, comments, and form submissions
  • Device, browser, IP address, cookies, and website usage information

We do not intentionally collect payment card details directly on our website. Payments may be processed through secure third-party payment providers such as Stripe or other enabled payment services.

2. How We Use Your Information

We use your information to:

  • Create and manage student and teacher accounts
  • Provide access to courses, dashboards, learning materials, and teacher tools
  • Process enrolments, subscriptions, payments, renewals, and cancellations
  • Track course progress, results, certificates, and student activity
  • Manage teacher plans, course limits, storage limits, and platform access
  • Operate the referral program, including referral tracking, commissions, and withdrawals
  • Send important account, payment, subscription, referral, and platform notices
  • Respond to support requests and improve our services
  • Prevent fraud, abuse, spam, unauthorized access, and security issues
  • Comply with legal, tax, accounting, and regulatory obligations

3. Teacher and Student Information

Teacher profiles, names, photos, biographies, course details, reviews, and public teaching information may be visible to website visitors and registered users.

Student learning activity is generally private and used for course delivery, progress tracking, support, certificates, and platform management. Teachers may be able to view information related to students enrolled in their courses.

4. Payments and Subscriptions

If you purchase a course, teacher subscription, or other paid service, payment-related information may be handled by third-party payment processors. We may store payment status, subscription status, plan details, renewal dates, transaction references, and related billing records.

5. Referral Program

If you join the referral program, we may collect and store your referral code, referral link, referred users, commission records, withdrawal requests, and payment or bank details required to process withdrawals.

Referral earnings, eligibility, duration, commission percentage, and withdrawal threshold may be controlled by Sipdora Online and may change according to platform rules.

6. Cookies and Tracking

We may use cookies and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Improve website performance
  • Understand how users use the website
  • Support security, analytics, and advertising features

You can manage or block cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

7. Sharing of Information

We do not sell your personal information.

We may share limited information with:

  • Payment processors
  • Hosting providers
  • Email and notification services
  • Analytics and security tools
  • Teachers, where required for course delivery
  • Legal or regulatory authorities, if required by law

8. Data Security

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no online platform can guarantee complete security. You are responsible for keeping your login details safe.

9. Data Retention

We keep personal information only as long as needed for platform operation, legal compliance, accounting, dispute handling, security, and service improvement.

Account, course, payment, subscription, and referral records may be retained where necessary for business, legal, tax, or audit purposes.

10. Your Rights

Depending on applicable law, you may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete certain personal information
  • Withdraw consent where processing is based on consent
  • Object to certain processing
  • Request more information about how your data is used

To make a privacy request, contact us at:

Email: info@sipdora.online
Phone: 0770153568

11. Children and Students

Sipdora Online may be used by students. Where required, parents, guardians, or responsible adults should supervise student use of the platform.

We do not knowingly misuse children’s personal data and aim to process student data only for learning, platform access, safety, support, and related educational purposes.

12. Third-Party Links

Our website may contain links to third-party websites, tools, payment services, videos, social media platforms, or external resources. We are not responsible for the privacy practices or content of those third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, contact us:

Sipdora Online
Email: info@sipdora.online
Phone: 0770153568

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