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Effective date: 12 October 2026
These Terms and Conditions govern access to and use of Sipdora Online, including its website, mobile application, accounts, classes, courses, live sessions, recordings, downloads, teacher services, marketplace products, communications and payment features. By creating an account, placing an order, publishing an offering or using the platform, you agree to these Terms.
Sipdora Online is owned and operated by V P A I Dewinda Pathirana from No. 50A, Koswatta, Akuramboda, Matale, Sri Lanka.
You must provide accurate and current information. You are responsible for activity under your account and for protecting your password and verification codes. Accounts, paid access and private access links may not be sold, transferred or shared.
A parent or legal guardian must authorise the account and purchases of a user who cannot lawfully enter these Terms independently. The guardian is responsible for supervising the minor’s use of the service. Contact us immediately if an account is being used without appropriate authority.
Sipdora operates the technology platform and may facilitate discovery, enrolment, communication, payments and dispute support. Independent teachers and marketplace sellers are responsible for the accuracy, legality and delivery of their own listings, schedules, teaching, materials and products. Sipdora may review, suspend or remove a listing or account that is misleading, unsafe, unlawful or contrary to these Terms.
Before purchasing, students and customers should review the seller or teacher, description, learning format, schedule, price, access period, delivery information and any listing-specific conditions. Educational outcomes vary according to participation and individual circumstances; no examination result, employment result or other outcome is guaranteed.
Prices are shown in Sri Lankan Rupees unless another currency is clearly displayed. Before an order is confirmed, the checkout or payment request will identify the product or service, seller or teacher where applicable, price, billing period, and any applicable tax, delivery or other charge included in the total payable.
Placing an order is an offer to purchase. An order is accepted when Sipdora or the relevant seller confirms payment and grants access, confirms enrolment, or dispatches a physical product. We may reject or cancel an order where payment cannot be verified, information is materially incorrect, an item is unavailable, fraud is suspected or the transaction cannot lawfully be completed. If cleared funds were received for a cancelled order, the amount will be handled under the Refund, Return and Cancellation Policy.
Available payment methods are displayed at checkout or in the payment request. Card and gateway payments are processed by the selected bank, financial acquirer or payment service provider. Sipdora does not ask you to send a complete card number, card security code, password or one-time password by email, chat or support form.
For a bank transfer, submitting a payer name, reference or payment slip is a request for verification and is not proof of approval. Access or fulfilment begins only after the transfer is matched, verified and approved. False, altered or misleading payment evidence may result in rejection, suspension and lawful reporting.
A payment is not confirmed merely because a browser displays a return page, a screenshot shows a pending payment, or funds are reserved by a bank. Sipdora’s order record and the provider’s successful transaction confirmation determine the payment status, subject to correction of genuine errors.
A monthly class payment applies only to the class and month or payment term identified in the order. Payment for a later month does not automatically unlock an earlier unpaid month. Past-month access, when offered, is a separate purchase and may require approval.
A temporary grace period shown in an account is not confirmation of payment. Teachers may apply reasonable schedule changes and class-specific access periods, provided material changes are communicated.
Where automatic recurring billing is offered, the price, interval and renewal terms will be shown before authorisation. You may cancel future renewals using available account controls or by contacting us. Cancellation prevents future billing when processed before the next charge but does not automatically refund a completed term. A class that requires a separate manual payment each month is not automatic recurring billing.
Paid digital access is personal, limited, non-exclusive, non-transferable and available for the period shown in the listing or order. Unless a download is expressly provided, content may be streamed or viewed for personal learning only. You may not record, copy, scrape, redistribute, sell, publicly display, share access credentials or links, circumvent access controls, or use learning content to train another commercial service without written permission.
Teachers retain rights in their original lessons and teaching materials. Sipdora retains rights in its software, design, branding and original platform content. Purchase grants access, not ownership.
Where a physical product is sold, the listing should identify the seller, product characteristics, price and available delivery information. Estimated delivery dates are not guarantees where delay results from carriers, weather, incorrect customer information or events outside reasonable control. Customers must provide an accurate deliverable address and inspect products promptly after delivery.
Returns, damaged goods, incorrect goods, cancelled orders and non-delivery are handled under the Refund, Return and Cancellation Policy. Nothing in these Terms limits mandatory consumer remedies.
You retain ownership of original content you submit. You grant Sipdora a non-exclusive permission to host, reproduce, display and process that content only as reasonably needed to operate, secure and promote the relevant platform feature, subject to the Privacy Policy and your visibility settings.
You must not upload or communicate content that is unlawful, infringing, fraudulent, abusive, discriminatory, sexually exploitative, malicious or deceptive; impersonate another person; harass users; disclose private information without authority; manipulate reviews; interfere with the platform; introduce malware; bypass payment or security controls; or use the service for unauthorised commercial solicitation.
Electronic records, confirmations and notices may be provided through the website, dashboard, mobile application, email, push notification or the contact details associated with the account. You are responsible for keeping those details current. Transactional and security notices may be sent where necessary to provide the service.
We aim to provide reliable access but do not promise uninterrupted or error-free operation. Hosting, internet connections, live meetings, videos, sign-in, delivery and payments may depend on independent providers. We may perform maintenance and make reasonable changes for security, legal compliance or service improvement. Material failures are handled under the refund policy and applicable law.
The Refund, Return and Cancellation Policy forms part of these Terms. To report an incorrect charge, missing access, failed delivery, damaged product or other order issue, email [email protected] with the account email, order or transaction reference, item or learning service, payment term and relevant evidence. Do not send passwords, one-time passwords or complete card details.
We aim to acknowledge complaints within 3 business days and investigate fairly. Nothing in these Terms removes rights or remedies available under the Consumer Affairs Authority Act, No. 9 of 2003, applicable e-commerce directions or other mandatory Sri Lankan law.
Our Privacy Policy explains what personal data is collected, why it is used, who receives it, retention periods, international processing and available rights. It forms part of these Terms.
You may stop using Sipdora and request account deletion. We may restrict or suspend an account or listing where reasonably necessary to investigate fraud, protect users or security, comply with law, respond to non-payment, or address a serious or repeated breach. Where appropriate, we will provide an explanation and a reasonable opportunity to respond. Termination does not remove accrued payment obligations or records that must be retained by law.
Nothing in these Terms excludes or limits liability, statutory guarantees or consumer rights that cannot lawfully be excluded. To the extent permitted by law, Sipdora is not responsible for indirect or consequential loss that was not reasonably foreseeable, or for loss caused by a user’s breach, inaccurate information, unauthorised sharing, third-party internet failure or an event outside reasonable control. This clause does not limit responsibility for fraud, wilful misconduct, gross negligence or any liability that cannot legally be limited.
If you believe content on Sipdora infringes your rights, email [email protected] with your identity, the protected work, the exact page or content, the basis of your claim and contact information. We may remove or restrict content while a good-faith complaint is reviewed.
These Terms and electronic transactions through Sipdora are governed by the laws of Sri Lanka, including applicable consumer, electronic-transactions and data-protection law. Please contact us first so we can attempt a prompt resolution. This does not prevent either party from using mediation, the Consumer Affairs Authority, the Data Protection Authority, a payment-provider dispute process or the courts of Sri Lanka where legally available.
We may update these Terms to reflect service, provider or legal changes. The current version will be posted with a revised effective date. Material changes will receive additional notice where appropriate. Changes do not remove rights already accrued from a completed transaction.
Sipdora Online
Owner and operator: V P A I Dewinda Pathirana
No. 50A, Koswatta, Akuramboda, Matale, Sri Lanka
Email: [email protected]
Business telephone: +94 77 015 3568
Owner telephone: +94 70 580 0040
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